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Surrey, British Columbia
CCTV Surveillance in Surrey | Live Monitoring & Guard Dispatch
A camera on its own only records what already happened. With monitoring, someone is watching live. If they see a problem, they check it and send a guard from a nearby Surrey patrol, instead of you finding out the next morning.
Watched
Live operators, not just recording
Verified
Activity confirmed before escalation
Dispatched
Guards on Surrey patrol routes
Available
24/7 or out-of-hours only
Our services
What monitoring includes
Live operator monitoring
Your feeds watched by a person who can tell the difference between a raccoon, a delivery driver and someone testing door handles at 3am.
Out-of-hours cover
Monitoring can run around the clock, or only outside your business hours, which is how most retail and industrial clients structure it.
Guard dispatch on event
When something warrants attendance, the nearest unit on a Surrey route is sent, rather than the event simply being logged for you to find later.
Verified before escalation
Operators confirm what is actually happening before anyone is called out, which keeps false call-outs and their costs down.
Footage retrieval
When you need an incident pulled for police or an insurance claim, we locate the footage and provide it rather than leaving you scrubbing timelines.
Works with existing cameras
In most cases we can monitor the system you already have. If it cannot support it, we will tell you what would need to change and why.
Getting started
How it works
01
System review
We look at what you already have: camera positions, coverage gaps, night performance and whether the recorder and network can support remote monitoring.
02
Feeds connected
Cameras are connected to our monitoring platform with the access levels you choose, and we agree which zones matter and at what hours.
03
Operators watch
Your feeds are monitored on the schedule you set, with operators briefed on what normal looks like at your site.
04
Verify and dispatch
Activity is verified on screen, a guard is dispatched when it warrants attendance, and the event is written up and filed.
Who we help
Places we monitor
Monitoring only works if the person watching knows what matters at your site. Before we start, we agree which areas to watch and which hours to cover, so you are not called about every passing car.
Retail
Till areas, entrances and stockrooms, watched through trading and after close.
Strata & condo
Parkade ramps, bike cages, lobbies and mail rooms.
Industrial
Yards, fence lines and loading bays across the Port Kells area.
Construction
Active sites holding copper, tooling and material overnight.
Office towers
Access-controlled entries, elevator landings and after-hours floors.
Institutional
Campus and healthcare-adjacent properties with privacy-sensitive zones.
CCTV monitoring
Frequently Asked Questions
Can you monitor the cameras I already have?
In most cases yes. We review the existing system first and tell you honestly whether it can support live monitoring, or what would need to change. We would rather say so upfront than take the contract and under-deliver.
Do I need monitoring if I already have recording?
Recording tells you what happened after the fact. Monitoring means someone sees it while it is happening and can dispatch a guard. If your concern is deterrence and response rather than evidence, monitoring is the part that changes the outcome.
Can monitoring run only outside business hours?
Yes, and most retail and industrial clients set it up that way. You can run it around the clock or only during the hours that actually worry you.
What happens when the operator sees something?
The activity is verified on screen first. If it warrants attendance, the nearest guard on a Surrey route is dispatched, you are notified, and the event is written up and filed with the relevant footage.
Can you pull footage for police or an insurance claim?
Yes. Tell us the date, time and camera and we will locate and provide the footage, rather than leaving you to search through recordings yourself.
Want someone watching your cameras?
Tell us what cameras you have and which hours you want watched. We will check the system, suggest a schedule, and give you a price. No obligation.